Standard Chartered Bank Vacancy for Assistant Relationship Manager – Commercial Banking

Requisition Number: 54402
Job Location: Kathmandu, NPL
Global Grade: Band 8
Work Type: Office Working
Employment Type: Permanent
End Date: 03/06/2026

Job Description:

Job Summary

This role will support the Director/Senior Relationship Manager in originating business opportunities and managing client relationships across a portfolio of Commercial Banking and CIB clients. The successful candidate will contribute to the delivery of a broad range of Corporate Banking products and services, with a particular focus on those supporting non-financial risk objectives. The role requires proactive engagement with clients at all levels, alongside close collaboration with internal stakeholders, including Credit, Legal & Compliance, Client Management, and other key partners, to ensure effective and coordinated service delivery.

Key Responsibilities

Strategy

The Assistant Relationship Manager (ARM) provides direct sales support to the Director/Senior Relationship Manager/ Relationship Manager to originate new business and in partnership with the Senior Relationship Manager/ Relationship Manager is jointly accountable for client revenues/profitability. The ARM responsibilities include:

Proactive assistance to the Senior Relationship Manager/ Relationship Manager with transactional support on new business origination activities i.e. client research, pitch books, industry leads etc; including coordination with network and product
Client analysis, reporting on post origination activities; client meeting documentation
Support Senior Relationship Manager/ Relationship Manager on sales discipline requirements ie Account Planning process; pipeline maintenance; client call reports; preparation of deal approval submissions
New transactions: Deal execution support, credit documentation, limit loading, co-ordination with sales/product on fee letters, deal drawdown.
Proactive management of portfolio including client and product partner engagement to ensure limit utilization

Business

Provide direct sales support to Director / Senior Relationship Manager/ Relationship Manager on all origination activities for the assigned ARM client portfolio:

• In partnership with the Director / Senior Relationship Manager/ Relationship Manager the ARM is jointly accountable for client revenues/profitability through the provision of origination support including:
• Proactive assistance to the Senior Relationship Manager/ Relationship Manager with transactional support on client research and meeting preparation/documentation ie pitch book preparation, research into industry trends etc; coordinating with product and other key stakeholders across the network to ensure client materials are of the highest quality and client focused
• Complete bespoke client analysis as required including competitor analysis reflecting the bank’s value proposition vs peers; Complete relevant reporting on post origination activities; client meeting documentation.
• Ensure adherence to all sales discipline requirements i.e. provide support to the Senior Relationship Manager/ Relationship Manager on Account Planning, deal pipeline and call report administration/discipline, as agreed with theRelationship Manager
• Client meeting preparation and execution including logistics if attending client meetings in partnership with the Relationship Manager
• Provide support on new business transactions ie deal execution support, credit documentation, limit loading, coordination with Product Sales on fee letters, deal drawdown.

Key Responsibilities

Processes

The Director / Senior Relationship Manager is responsible for the overall Client Group Account Plan/Client Strategy. The ARM is responsible for supporting the Senior Relationship Manager/Relationship Manager in the Account Planning (client strategy) process and is responsible for providing support with this process:

• Attend and minute Account Planning/Strategy ‘deep dive sessions’
• Work with the product partners to maximize cross-sell and returns on risk weighted assets.
• Ensure all relevant client team members/internal stakeholders have been appropriately engaged by the Banker with respect to the planning and communication of the relevant approved strategy for each client
• In partnership with product partners, ensure appropriate line utilization of complex and structured transactions. Review client profitability data for clients and discuss opportunities/concerns with Senior Relationship Manager/ Relationship Manager.
• In partnership with the Banker, participate in conversations with clients to understand their needs and discuss the needs-based account strategy and related opportunities, transactions, pricing issues etc
• In partnership with the Credit Analyst, identify clients that need to be classified as Early Alert with Credit and/or transferred to Group Special Asset Management (GSAM)
• Understand and be able to articulate the overall strategy for each client
• Support the Senior Relationship Manager/ Relationship Manager through on-going client engagement and vigilant monitoring of client performance with a deep understanding of the client’s overall industry business, performance and outlook.
• Support the Senior Relationship Manager/ Relationship Manager with the proactive engagement and management of internal deal teams (all relevant product and functional partners) for complex transactions. Ensure all sensitive deal information is managed and treated confidentially
• As agreed with the Senior Relationship Manager/ Relationship Manager, drive product and geography cross sell with clients
• Provide support to the Senior Relationship Manager/ Relationship Manager with prompt logging of client calls into WorkBench (within 24 hours of the client meeting) and updating the deal pipeline. Support the Senior Banker/Banker to ensure client team activities required to accelerate deal conversion are followed up with the relevant internal stakeholders and with clients
• Support the Credit Analyst on periodic credit reviews with requested information/ and engagement with the client (if required) particularly during periods of market volatility
• Provide support to the Senior Relationship Manager/ Relationship Manager on exemplary deal management from origination to post deal ensuring at all times completion of relevant documentation, fulfilment of deal conditions and monitoring post fund disbursement.

Key Responsibilities

Risk Management

• In partnership with the Credit Analyst, complete on-going monitoring against evolving business environment and ensure risk triggers and transaction covenants are satisfactorily reviewed and attended to
• Work closely with clients to understand buying behaviour and needs in order to right size limits to ensure optimal usage, maximise client Return on Risk Weighted Assets and reduce drag on assets
• Actively undertake tail management of client base to ensure that clients remain on strategy and relevant. Otherwise, initiate exit process to manage out the client
• Ensure compliance with Bank policies and procedures as it relates to core ARM activities

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

Key stakeholders

• Senior Relationship Manager/Relationship Manager
• Product Sales Managers for designated portfolio
• Client Manager, Credit Analyst for designated portfolio
• Product partners for designated portfolio
• Key functional partners ie Credit Analyst, Client Management, Client Execution Team, Legal, Compliance, Product, Operations (Trade, Cash, Financial Market Operations etc), Finance,
• Brand and Marketing, Corporate Affairs, Chief Operationg Officer, Business Operational Risk Managers
• Client Management Team Lead
• Segment Leadership team
• Inbound Group Account Management teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in daily duties
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

Network Understanding

• Comprehensive understanding of our network and ability to facilitate network delivery through relevant documentation support

Effective Client Engagement Skills

• Understanding of the client’s account management needs and expectations
• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively
• Sound analytical skills to identify emerging risks, analyze transactional reports and identify issues

Service & Process Management

• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support
• Strong understanding of client delivery processes and adherence to standards and controls

Team & Collaboration Skills

• Exceptional collaboration skills and ability to work effectively in a team

Personal Effectiveness

• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at all levels (internal and external)
• Strong ability to problem solve
• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines
• Well organised with strong ability to prioritise appropriately

Qualifications

Banking, Product, Risk Management & Systems Knowledge

• MBA/CA or Bachelor degree in Banking or Finance preferred.
• Sound Corporate & Investment Banking business knowledge
• Strong product knowledge including cross-product operational knowledge and/or experience
• Comprehensive understanding of all systems required to effectively support the Senior Banker/Banker with origination activities for the assigned client portfolio
• Knowledge of coverage policies core to the responsibilities of this role i.e. Client Due Diligence, Credit etc and Bank legal documentation frameworks
• Strong understanding of Sanctions, Client Due Diligence, Credit & Anti Money Laundering, Corporate Credit Risk Management Certification (CCRMC)
• Strong understanding of regulatory environment and trends

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

To Apply Visit: jobs.standardchartered.com