Mercy Corps Vacancy for Emergency Response Coordinator

Location: Nuwakot, Nepal

Position Status: Full-time, Contract

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program Summary

On 26 August 2026, a glacier and rockfall avalanche near the Rasuwagadhi border triggered a catastrophic debris-flow flood along the Bhotekoshi–Trishuli corridor, severely affecting Rasuwa, Nuwakot, and Dhading, districts. Search and rescue operations led by NDRRMA and other responders are ongoing. The disaster has resulted in significant loss of life, injuries, displacement, and extensive damage to infrastructure and livelihoods. Thousands of affected people are facing critical shortages of shelter, water, food, and sanitation supplies. Mercy Corps Nepal is responding to the disaster supporting the affected families with immediate relief and enabling recovery.

The Position

The Response Coordinator will offer technical assistance to the project, supporting the emergency response for the flooding in Rauswa, Nuwakot and Dhading. The coordinator will work under the direct supervision of the Country Director and will collaborate closely with the implementing and technical partners, as well as the Financial Service Provider. The coordinator will also establish strong relationships with humanitarian actors, agencies active in the targeted municipality and districts, and government officials to ensure the quality of project interventions, focusing mainly on the timely completion of activities within the given timeframe, avoiding sporadic distribution of support, and providing comprehensive support to selected households to meet multiple needs.

Essential Responsibilities

The specific duties and responsibilities of the Emergency Response Coordinator include, but are not limited to, the following:

• Lead the implementation of humanitarian response activities in accordance with the project plans, budgets, and timelines.
• Ensure effective coordination and close engagement with stakeholders to lead project implementation, including endorsing vulnerability criteria and selecting beneficiaries.
• Support execution of agreements with partner/s and Technical and Financial Service Providers (T/FSP) for project interventions.
• Work with partners to undertake rapid market assessments to deploy sectoral CVA assistance, identify appropriate modalities for cash and voucher assistance, and produce reports.
• Ensure project interventions adhere to quality standards, humanitarian principles, and organizational policies.
• Extend technical support to partners through the MCN finance unit on financial and procurement procedures for CVA, disbursement mechanisms, and mobilization.
• Support mobilization of T/FSPs for the deployment of digital CVA modalities.
• Support orientation for vendors and enumerators, register flood-affected targeted households, and generate reports through TSP.
• Facilitate the redemption of CVA assistance through electronic vouchers and cash transfers, working alongside T/FSPs.
• Assist in undertaking Post-Distribution Monitoring (PDM) within two to four weeks of support through call centers.
• Lead issue logs and ensure the project accountability matrix is duly established for accurate targeting and CVA programming.
• Manage partner relations, facilitating regular coordination meetings to review progress, address challenges, and ensure timely implementation.
• Participate in technical meetings with local authorities, clusters, NGOs, and relevant institutions.
• Work closely with the Country CARM focal person to ensure participants, communities, and stakeholders are oriented on CARM and safeguarding, and that issues are managed per MC policy.
• Prepare the project work plan and detailed implementation plan.
• Track budget expenditure and prepare weekly, monthly, and final reports.
• Lead the learning process of documentation and capture case stories from the field.

Safeguarding Responsbilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

• Monitoring, Evaluation and Learning Officer

Accountability

• Reports Directly To: Country Director
• Works Directly With: Program Quality and Partnership Manager, Country CARM Focal point, and project technical partner team members as required.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Bachelor’s degree in development studies, environmental science, Social Science, or any other relevant fields. Master’s Degree preferred
• At least 5 years’ experience of humanitarian/emergency response, recovery and inclusion especially in implementation with a strong background on coordination with multiple stakeholders and humanitarian program management for government, national or international non-government agencies.
• Experience working in cash transfer modalities including both cash and vouchers, with specific experience and/or knowledge of digital cash transfer options.
• Experiences working in partnerships; coordination among different stakeholders and organizations at local and provincial levels is required.
• Good understanding of humanitarian contexts, humanitarian coordination system, humanitarian standard and principles and humanitarian accountability initiatives in Nepal.
• Demonstrated ability to work in complex environments under tight deadlines.
• Strong partnership management skills, including capacity to coordinate with teams remotely.
• Excellent spoken and written English and Nepali language skills and ability to interact effectively with international and national staff.

Success Factors

A successful candidate will have the ability to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment with a capacity to spark innovative approaches to programming and inspire groups to collaborate closely to implement high-quality humanitarian programs. S/he will have proven ability to learn quickly, take initiative, and be accountable for results, with an ability and willingness to remain mobile for short-term and/or long-term as necessary within the region, based on programmatic needs. An ability to work independently and as part of a team, with curiosity about and sensitivity to new cultures, a desire and ability to learn and grow, both personally and professionally, and a great sense of humor.

The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short-term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the The Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

To Apply Visit: recruiting2.ultipro.com